This workshop is designed to help business owners and managers understand the importance and impact of making the right hiring choices. Participants will be exposed to practical tools and tips applicable to all types of hiring situations.

In a hands-on interactive workshop participants will learn about:

• Attracting and hiring in today’s market
• Building an image to attract the very best
• Selection and interview techniques and tools
• Fact and reference checking
• Offering the “right” compensation package
• Employee orientation

Of all the ingredients essential for success in small and medium-sized enterprises, effective leadership is vital. Effective leaders understand their role. They obtain the necessary skills and competencies, but they add to that by behaving in ways that inspire others.

Whether you are an entrepreneur, manager, or supervisor, you need to know how to exhibit strong leadership skills and be the person others in the organization want to emulate.

Learn how to recognize and build the effective leadership habits that spell success.

At our workshop, expert facilitator and HR specialist Carolyn Watson will guide you through a self-assessment of your current leadership skills and teach you practical, ready-to-use methods to exercise your leadership.

Learn:

• What is really expected of effective leaders and what is their role
• The habits of effective leaders How to recruit, promote, and train leaders
• How to build a leadership action plan for yourself, your business, and your employees

Coaching and mentoring are very separate activities but effective coaches and mentors both use feedback as a fundamental part of what they do. This workshop will concentrate on the role of mentors and the skills and tools needed to be an effective coach that helps people impact their career, their day to day effectiveness and their potential for succession.

The workshop will provide you with tools to move well beyond informal and well intentioned haphazard mentoring and coaching to a more focused, deliberate and effective approach that targets specific competencies and results.

Who will benefit :

• Individuals who coach or mentor others formally or informally in the workplace or elsewhere
• Front line supervisors, managers and business owners
• mployees who are asked to train others

This workshop will provide participants with the process, steps and tools to implement a performance management system within their workplace.

During this interactive workshop you will learn about:

• The challenges of managing in today’s environment
• The important role of leadership
• The Performance Management Cycle
• Coaching and feedback
• Dealing with poor performers

Experiencing drama, negativity and a large rumor mill? Feeling as if productivity was suffering, and more could be accomplished if everyone was dedicated to their tasks? Creating a positive work environment can be quite challenging at times with many personalities involved.

Participants will discuss why people behave the way they do. Participants wil be able to learn and use a variety of tools, techniques and strategies for creating an optimal work environment.

In this workshop, you will:

• Discuss possible reasons for such negative and difficult behaviors;
• Understand the costs of negativity in the workplace;
• Learn practical ways of improving the work environment;
• Explore ways to communicate and approach situations in a healthy and productive manner;
• Learn the basic styles of conflict resolution.

Who will benefit from this session?

• Employees who want to improve their work environment
• Supervisors and leaders faced with challenges in maintaining a positive work environment