The Objective of this workshop is to allow participants to prepare strategies that will allow them to effectively understand and better manage the critical issues of change, transition and the importance communications.
At the end of the session, participants will be in a position to:
Ø Develop effective communication skills
Ø Understand the underlying principles of a communications framework
Ø Identify hidden skills and resources that can be applied to maximum benefit
Ø Coach their team to implement positive change
After identifying a need in a particular community or an opportunity for a new program, it’s essential to find the funds to make those aspirations a reality.
A grant-winning proposal is similar to a sales pitch, from capturing the reviewer’s attention and demonstrating an understanding of the need, to persuasively presenting a solution.
This hands-on workshop will focus on:
What makes the difference between a good salesperson and an exceptional salesperson? Personal skills; they have the greatest impact on clients.
This workshop will focus on personal skills plus other important elements in making a sale:
Small business owners and managers who have business experience and have encountered business negotiations at an informal level.
To improve your ability to reach agreements in all aspects of your business and personal life.
Hone your negotiating skills to improve your success in negotiating with suppliers, clients, leasing agents, and more.
GETTING YOU STARTED
In a workshop combining theory and process with practical exercises, you will learn:
Today’s business landscape is a rapidly changing one. Globalization and online trade has resulted in competition and markets which are no longer located down the street, within the province or even on the continent. Product life cycles have reduced from decades to months. Product development cycles have reduced from years to months.
Highly skilled employees are available but there is intense competition to attract and retain them. ‘Career’ employees are a thing of the past.
These dynamic conditions reinforce the fact that in today’s business environment, the need to be aware of current challenges and ability to develop appropriate strategies is of paramount importance to new entrepreneurs looking to start a successful business.
Learn how Awareness and Planning can provide you with valuable tools as you move to launch your new enterprise.
Summary of the topics covered:
Planning to plan?
Sounds ridiculous, but as the saying goes failure to plan is like planning to fail.
The workshop covers:
In all businesses, one of the most important ingredients of the marketing mix for products and services is to identify and satisfy customer needs. High-quality customer service helps to create strong customer loyalty.
By building a strong “culture of service” in your business, you will create a level of consistency at every touch point of the client’s experience, putting you above the rest!
If you want to improve the level of service you offer, this workshop will:
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