This year has made any inefficiency or gap in our operational processes blatantly obvious. What may have been hidden before by exceptional customer service or excess inventory or heroic performance has now been highlighted. The COVID-19 pandemic has caused all of us to stop, very abruptly, and re-evaluate who we are, what we are or were doing and we can do now. It is also the perfect opportunity for us to evaluate the effectiveness of our operational processes. This 2 hr session will help you and your team:

• Understand what processes you have in your organization and which ones are critical versus enablers
• Prioritize the areas requiring the most improvement due to the gaps felt over the last 8 weeks
• How to map our your processes and identify the areas of process waste that go unnoticed
• Methods to streamline and improve your processes to be more efficient and flexible going forward

English | French

Professionals are technical experts in their fields, they know how to do surgery, how to teach, how to weld, how to draft legal briefs. It’s what they are good at. Most professionals are not however trained in the field of operational efficiency & improvement and therefore they are wasting precious hours each day and each week on non-value added work. We have created a society that judges people based on how busy they are versus how productive they are, and this is driving the wrong behaviors in our workplaces. In this workshop your team will:

• be introduced to what productivity truly is and is not, and why you should care
• learn how to identify what is the true priority work you need to focus on
• find the minutes & even hours you are unknowingly losing each day
• learn how to maximize and optimize the time you have at work

English | French

Business inefficiencies can often be hidden by great customer service, excess inventory, or heroic performance. This is the perfect opportunity to evaluate the effectiveness of your operational processes so your business can become more efficient and flexible than before, and you’ll be poised for a quicker recovery! 

 

This two-hour online workshop will help you to:

• Understand your critical processes 
• Find the waste in your processes
• Identify where you need the most improvement 
• Apply methods to streamline and improve your processes 
  

English

Struggling to find your new normal?

As many of us adjust to working remotely, you may find yourself navigating new challenges while trying to maintain the status quo and keep things “business as usual” as much as possible. This online workshop - for employers and employees alike - will teach you how to:  

• Create an effective, efficient home workspace  
• Maintain your productivity, whether you’re working at home alone – or with a busy household that includes your kids!  
• Avoid or address common concerns about working remotely
  

French