This year has made any inefficiency or gap in our operational processes blatantly obvious. What may have been hidden before by exceptional customer service or excess inventory or heroic performance has now been highlighted. The COVID-19 pandemic has caused all of us to stop, very abruptly, and re-evaluate who we are, what we are or were doing and we can do now. It is also the perfect opportunity for us to evaluate the effectiveness of our operational processes. This 2 hr session will help you and your team:

• Understand what processes you have in your organization and which ones are critical versus enablers
• Prioritize the areas requiring the most improvement due to the gaps felt over the last 8 weeks
• How to map our your processes and identify the areas of process waste that go unnoticed
• Methods to streamline and improve your processes to be more efficient and flexible going forward

English

Need some timely support to help you lead during this challenge? 

Have you found yourself suddenly managing a team from afar rather than face to face?  Are you struggling to assign, track, and plan work for your team?  This online workshop will help you to adapt to the new reality.  We will focus on:

•  How to lead in this uncertain time 
• The most critical leadership skills to sharpen right now 
• How to prioritize the work under the circumstances and create a flexible plan for the next 3 months 
• How to implement a daily management process for managing remotely 

French

Business inefficiencies can often be hidden by great customer service, excess inventory, or heroic performance. This is the perfect opportunity to evaluate the effectiveness of your operational processes so your business can become more efficient and flexible than before, and you’ll be poised for a quicker recovery! 

 

This two-hour online workshop will help you to:

• Understand your critical processes 
• Find the waste in your processes
• Identify where you need the most improvement 
• Apply methods to streamline and improve your processes 
  

English

Struggling to find your new normal?

As many of us adjust to working remotely, you may find yourself navigating new challenges while trying to maintain the status quo and keep things “business as usual” as much as possible. This one-hour, online workshop - for employers and employees alike - will teach you how to:  

• Create an effective, efficient home workspace  
• Maintain your productivity, whether you’re working at home alone – or with a busy household that includes your kids!  
• Avoid or address common concerns about working remotely
  

French